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感谢您光临小店 Welcome to Jia Xiang Store: 

1. 西马干货运费RM5,满RM100包邮。东马运费首重RM11,每0.5kg续重RM5。(每逢星期一、三、五发货,早上9点截单)
Free shipping for order above RM100 (WM). EM postage first kg RM11, RM5 for every 0.5kg. We ship every Monday, Wednesday, and Friday, order close at 9am

2. 一般发货后1-3个工作日签收。邮局派送并非在我们的控制范围内,若邮局派送延误,还请您与我们联系并耐心等待,还有望您谅解   
You will receive your parcel in 1-3 working day. Delivery may delay due to Public Holiday, Peak Time, or etc

3. 商品会因拍摄距离和灯光而影响视觉色差和商品大小。每批海货都是天然捕获,请明白没有一模一样的海货哦。
Product's colour or size may vary depends on different batch of catched/production or photography skill.      

4. 所有海产干货食材和调味粉乃是无添加的产品,拆开包裹后请将海产品置于冰箱冷冻保鲜。(亦可询问客服) 
Please store all the dried seafood product in frozen to keep it fresh and long last. You can contact with us too.

5. 我们接受所有电子钱包、信用卡、网上汇款支付。
We accepted Ewallet, credit/debit card payment, or online banking.

6. 任何商品破损或是遗漏,请您在签收包裹开始的3天内与我们联系,这边会给您安排售后服务哦。
Please contact with us within 3days if there is any mistake for your order. Thank You.

⚠️ 拍错的商品余额/差价,请谅解小店只能退款至您家香账号里的credit/更换其他商品,下次购物您可以直接使用扣除。We will only refund the credit to your Jia Xiang account for wrongly item order or etc...

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